Frames

AXL IVY guarantees our physical eyewear from damages due to defective materials and / or workmanship for a period of 2 years from date of delivery.

Warranty Exclusions

Only authentic AXL IVY physical products will be warranted. Repairs needed by use other than normal use, including damage, defect or breakage resulting from misuse, accidents, alterations, & improper use of the product. Lens scratching caused from normal wear or accidental frame wreckage, or frames that have been stolen or lost. Corrective work necessitated by repairs made by anyone other than an authorized AXL IVY tech.

Warranty Support

Please contact us at hello@axlivy.com or call +1 720-297-1121 for assistance with a warranty or repair claim.